Refund and Returns Policy
Cancellations, Returns & Exchanges Policy
At One Stroke Shop, your satisfaction is our top priority. We understand that shopping online can sometimes lead to uncertainties, which is why we aim to provide clear and concise information regarding our cancellation, return, and exchange policies.
No Returns, Exchanges, or Refunds
Please be advised that all sales made through our website are final. Once an order is placed and payment is processed, we do not accept returns, exchanges, or refunds for any products. This policy is in place primarily due to hygiene reasons and the nature of our products, which include press-on nails and related items. We prioritize the health and safety of our customers, and we cannot guarantee the integrity of products that have been opened or used.
Final Sale Items
Every item listed on our site is sold as a final sale. We encourage you to carefully review your order details before completing your purchase. This includes checking the specifications of the products, selecting the correct sizes, and ensuring that you are satisfied with your choice. If you have any doubts or questions, please feel free to reach out to our customer support team prior to making your purchase.
Order Changes and Cancellations
If you realize that you need to modify or cancel your order, we ask that you contact us within 24 hours of placing it. While we strive to accommodate changes whenever possible, please understand that once an order is processed, it may be difficult to make adjustments. If you reach out to us promptly, we will do our best to assist you.
Support and Assistance
We understand that navigating online shopping can sometimes lead to questions or concerns. Our dedicated customer support team is here to assist you. If you have any inquiries about your order, our products, or our policies, please don’t hesitate to contact us. We value your feedback and aim to provide timely responses to all customer queries.
For any order-related questions or assistance, you can reach us at:
- Email: info@onestrokeshop.com
- Website: www.onestrokeshop.com
Our customer support team is available to help you during business hours, and we strive to respond to all emails and calls as quickly as possible.
Additional Information
For further details about our policies, including specific terms regarding cancellations and potential issues, we encourage you to click here to read our full cancellation and return policy. This document provides a comprehensive overview and can help clarify any uncertainties you may have.
We appreciate your understanding of our policies and your commitment to ensuring a safe shopping experience. Thank you for choosing One Stroke Shop. We look forward to serving you and hope you enjoy our high-quality products!